Frequently Asked Questions 2018-05-02T02:10:38+00:00

Q: Bamboo? Really??
A: Yes. The frame of the bike is made from a specific species of bamboo that is known for being light and incredibly strong. It is stronger and lighter than most alloy steels. Our frames are joined using either hemp or flax fiber treated with an epoxy-resin. Bamboo has been used for hundreds of years as a structural material for houses and is commonly used for scaffolding (and WOW scaffolding).


Q: Why?
A: Other than its ridiculously good looks? We think that riding a bike made from a great, renewable resource like bamboo doubles your eco-consciousness. Perhaps, one of the best qualities of our bikes is the smooth ride quality. Bamboo, with its dense cellulose structure actually dampens road vibration and is noticeably smoother on the road than bikes made from the usual materials (steel, alumimum, and some carbon bikes ).


Q: How is the frame made?
A: The bamboo is specifically selected, heat-treated and joined using extremely strong natural fibers combined with an epoxy-resin. The frame is a sealed system using a combination of polyeurethanes and varnishes that are designed to withstand extremely harsh environments. We have a multi-step finishing process that will stand up to the most extreme conditions. Although, it’s okay if you just want to hang one above the mantle.


Q: What type of warranty do you offer?
A: We offer a three year warranty on the frame against any manufacturing defects like bamboo cracking or splitting and any joint defect. Like anything you buy, the better you care for it, the longer it will last. We stand behind our product and take the utmost care in selecting the best bamboo and natural fibers for each bike.


Q: How do I order one?
Go to page for the model of bike(Erban, Erban Speedster, or Drift Wood) that you are interested in. At the bottom of the page is a ‘Buy Now’ link.
Q: What happens when I place the order?
As soon as you place the order, someone will contact you to further discuss the sizing and component kits. Pricing for the standard model starts at $3600 for the fully-built bicycle. However, depending upon your color and component selection that price may vary. After assuring we have the correct size and components for your bike, we will provide you with a final cost and a delivery date as to when you can expect your bike.


Q: How long does it take to get one?
Typically, the build process can take 4-10 weeks depending on the production queue.


Q: How will I know that it will fit me?
Through our sizing process (which might require some basic physical measurements of your bod) we can assure that the bikes will fit you very well. We can also work with your local bicycle shop to help make any fine-tuning adjustments to your bike (like changing the stem length for example) after you have received it.


Q: I am not your average-sized person (over 6’2″ or over 250lbs), can you build a bike for me?
Absolutely! Depending on your height/weight requirements we can select from our bamboo stock and build you a frame that will be sturdy and comfortable enough for many, many miles.


Q: I am still uneasy about ordering an erba bamboo bicycle. Can I contact someone?
A: Absolutely!!
Bikes are huge passion and we love to talk about them, ride them, build them, clean them… you get the picture. The best way to reach us is via email

[EMAIL|] or by using the contact form here. If speaking is best, we’ll setup a time to connect.